fv77 Frequently Asked Questions

Go to fv77 Register and fill in your mobile number, a strong password, and your date of birth. Tap Create Account. You will receive a one-time code on your phone to confirm your number. After that your account is active and you can make a deposit straight away.

No. fv77 strictly follows the 18+ rule. Anyone who registers while under 18 will have their account closed and any funds returned. If you are unsure whether gambling is legal where you live, please check local rules before signing up.

No. Each person may hold exactly one fv77 account. If you lose access to your old account, contact Live Chat and our team will help you recover it. Creating a second account to claim a bonus again is treated as fraud and both accounts will be closed.

On the fv77 Login page, tap Forgot Password. Enter the mobile number linked to your account. You will receive a reset code by SMS. Enter the code, set a new password, and log in. The reset link expires after 10 minutes.

Too many wrong password attempts will trigger a temporary lock. Wait 15 minutes, then try again. If the account is still locked, reach out to 24/7 Live Chat with your registered mobile number. We may ask you to verify your identity before unlocking the account.

Log in to fv77, go to Deposit, and choose bKash or Nagad. You will see a merchant number and an amount field. Send money from your mobile wallet to that number, then enter the transaction ID back in the fv77 deposit form and confirm. The balance usually shows up within 5 minutes.

The minimum single deposit is ৳450. There is no maximum set by fv77, though your mobile wallet provider may have its own daily sending limit. If your wallet has a lower cap, you can split deposits across multiple transactions.

Check that you entered the correct merchant number and that your wallet shows the transaction as "Successful." If it shows successful on your end but the fv77 balance has not updated after 10 minutes, open Live Chat and share your transaction ID. Our team will trace it and credit it manually if needed.

Most withdrawals are processed within 44 minutes. Your first-ever withdrawal may take up to 2 hours because the KYC review happens at that point. After your identity is verified, all subsequent withdrawals follow the standard timeline.

Common reasons include: the withdrawal amount is below ৳1,400; your KYC documents have not been approved yet; your account has an active bonus with wagering not yet completed; or the withdrawal method does not match your deposit method. Check the reason shown in your account notification, or ask Live Chat for details.

No. For security reasons, fv77 only sends withdrawals to the payment details registered on your account. If you need to update your registered number or bank details, contact Live Chat and complete a short identity check first.

You can submit any one of these: National ID Card (NID), a valid Passport, or a Driving Licence. Upload a clear photo showing all four corners and make sure the text is readable. Blurry or cropped images will be rejected and you will need to resubmit.

Our team reviews documents within 12 hours of submission. During peak times it can be a little shorter or longer, but we aim to keep it under 12 hours. You will receive a notification in your account once it is approved or if something needs to be resubmitted.

fv77 adds 240% on top of your first deposit, up to a maximum bonus of ৳9,500. For example, a ৳1,000 deposit gives you ৳2,400 in bonus funds, bringing your playable balance to ৳3,400. The bonus is then subject to a 17× wagering requirement and must be used within 7 days.

All bets placed on slots and fishing games count at 100% toward the 17× wagering. Some game types may count at a lower rate — check the Bonus Terms on the promotions page for a full breakdown. Live Casino bets typically count at a reduced rate.

No. If you request a withdrawal while a bonus is still active and wagering is incomplete, the bonus amount will be forfeited and only the remaining real-money balance will be released. To avoid losing the bonus, complete wagering first or contact Live Chat if you want to cancel the bonus manually.

fv77 hosts games from FA Chai, JILI, CQ9, Habanero, Sexy Gaming, JDB, and Pragmatic Play. The full catalogue runs to around 4,700 titles across slots, fishing games, live casino, and crash games like Aviator.

Yes. Every game uses a certified random number generator (RNG) supplied by the original provider. The RTP figures shown on each game card — such as 97.4% for Pappu or 97.2% for Ice and Fire — are tested and published by the provider. fv77 does not alter the game logic.

Visit the fv77 App page on your phone's browser and tap Download APK. Before installing, go to your phone's Settings, open Security or Privacy, and enable Install from Unknown Sources (or "Install Unknown Apps"). Once that is on, open the downloaded file and tap Install. The whole process takes about a minute on a normal mobile connection.

Currently the native app is Android only. iPhone and iPad users can open fv77.mobi in Safari, then tap the Share button and choose Add to Home Screen. This creates a shortcut that works like an app, with full access to all games and account features.

All connections to fv77.mobi use TLS encryption so your data is never sent in plain text. Passwords are stored as hashed values and are never visible to staff. We recommend using a unique password for your fv77 account and enabling any two-step verification option shown in your account settings. For more detail, read our Privacy Policy.

Change your password immediately via fv77 Login using the Forgot Password flow, then contact 24/7 Live Chat right away. Tell the agent your registered mobile number and roughly when the suspicious activity happened. We can freeze the account while the investigation is under way.

Yes. fv77 provides daily, weekly, and monthly deposit limit tools in your account settings under Responsible Gaming. Set a cap that fits your budget and it takes effect straight away. Lowering a limit is instant; raising one requires a 24-hour cooling-off period.

In your account settings, go to Responsible Gaming and choose a cool-off period (24 hours to 30 days) or a longer self-exclusion. During that period you will not be able to log in or receive promotional messages. For permanent self-exclusion, contact Live Chat directly. For general guidance, visit our Responsible Gaming page.